Dear Animas Water Company Members:

Effective January 1st, 2016, Residential and Commercial Monthly Base Rates will increase by almost 5%. The Board of Directors took this action in response to ever increasing costs and an aging infrastructure. The Board feels small periodic increases in the present will decrease the likelihood of a major increase in rates like our good friends and neighbors are experiencing in the City of Durango. This change will be reflected on the January 2016 billing statement.

The new Fee Structure is available for you on our website www.animaswatercompany.com under the documents page and this form is also included in the Rules and Regulations towards the end. If you would like to have a paper copy mailed to you or have any questions regarding these changes, please contact our office at via telephone at (970) 259-4788 or via email at awc@animaswatercompany.com.

Animas Water Company offers many convenient ways to pay your bill from traditional mailed statements to various electronic bill paying methods. Please visit our website at www.animaswatercompany.com to explore the options that are available.

Please note: during the winter months, our water operators may not be able to safely access and read every meter in our water system; therefore your monthly meter reading may have to be estimated, . If this occurs a note will appear on your monthly billing statement which will state “Please Note: Meter readings have been estimated this month due to inclement weather and for the safety of our water operators.” If necessary, billing adjustments will be made the month following the resumption of actual meter reading.

If you are planning to be away from your property as the temperatures drop and you have not had your water service turned off and your home winterized, please leave a couple of faucets dripping in your household. This will help prevent your water lines from freezing and breaking. For more valuable information and tips please visit the following websites:

http://www.bouldercolorado.gov/index.php?option=com_content&task=view&id=178&Itemid=1703

http://www.suite101.com/content/how-to-prevent-water-pipes-from-freezing-a88927

http://www.weather.com/activities/homeandgarden/home/hometips/severeweather/pipefreeze_prevent.html

Sincerely,

Jessica Mitchell
Office Manager
Animas Water Company